Getting Fandango at Home (formerly Vudu) running on your TV or smart device takes just a few steps. You will need a secondary device, like a smartphone or computer, to complete the setup.
1.Open the App on Your TV:
Launch the Fandango at Home app on your smart TV or streaming device. A welcome screen will appear displaying a 6-digit Activation Code. Keep this screen open.
2.Navigate to the Activation Website:
On your smartphone, tablet, or computer, open a web browser and go to athome.fandango.com/start.
3.Enter the Activation Code:
Type the 6-digit code shown on your TV into the provided field on the website.
4.Sign In or Create an Account:
After entering the code, you must either log into your existing Fandango Account or create a new one. Once you complete this step, your TV screen will refresh, giving you access to the app’s content.
Adding a Payment Method
To purchase or rent movies directly from your TV, you must add a payment method to your account. You cannot do this through the TV app; you must use a web browser.
1.Access Your Account Settings:
Log into your account on a web browser and navigate to the Payment Methods section.
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2.Enter Your Payment Details:
Select your preferred payment type (Credit Card, PayPal, or Gift Card) and fill in the required information.
Once your payment method is saved, you can browse and buy content directly from your device. Note that on Amazon Fire TV devices, you can only watch content you have already purchased; you cannot buy or rent directly through the Fire TV app.
FAQs
How do I activate my Fandango streaming device?
When you open the app on your device, you will be prompted to log in.
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New Users: Enter your email address to create an account. You will receive an activation email; click the link in that email on your computer to finish setting up your account.
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Existing Users: Enter your email and password on the log in screen. You will have immediate access without needing an activation email.
How do I activate my TV to make purchases?
To buy or rent directly on your TV, you must have a payment method saved. You cannot add this through the TV app.
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Log into your Fandango account on a web browser.
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Navigate to the Payment Methods section.
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Add a Credit Card, PayPal, or gift card. Note: Amazon Fire TV users cannot make purchases through the app; they can only watch content already purchased.
What do I do if I lose my activation code?
If you lose your code while trying to activate your account on the Fandango Streaming Forums, you can request to have it emailed to you again via the registration page.
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What should I do if I’m having trouble redeeming a promo code?
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Check your entry: Ensure the code is typed correctly.
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Check the redemption method: Some codes must be entered on the “Redeem a Code” page, while FanClub codes must be entered at checkout in the “Have a FanClub Promo Code?” section.
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Check the code type: E-copy promotions from movie studios may require additional steps and are only valid for one account.
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Check your limits: You are limited to five promotions for movie credits on your account. If you exceed this, the code will fail (this limit does not apply to digital copies).
What if I get a “login failed” error when creating an account in the app?
Make sure your app is updated to the latest version. If the problem persists, contact support.
How do I contact Fandango at Home support?
You can reach customer service through several channels:
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Technical Support (Phone): Call 1-888-554-8838 for immediate assistance.
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Email Support: Use the web form on their support site. General support inquiries may take up to 72 hours for a response.
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Live Chat: Use the chat widget on their support website for immediate help.